Bring your own phone system or use the CallBoost+ platform
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CallBoost
(Using your own phone system)
$30
Per month, per user, billed quarterly*
Outbound calling means outgoing calls made by agents (or sales representatives) for sales, follow-ups, renewal reminders, or updates
Local presence dialing is the practice of making it seem as though a call is coming from a local area code, even when it isn't.
Put simply this solution mitigates the likelihood of your number being shown as spam, by changing the caller ID multiple times.
This prevents your calls being flagged as Spam/Scam likely
What is a power dialer?
A power dialer is used by live agents to call telephone lists, one number instantly after the other.
This is a machine recognition technology used to screen outgoing calls and bypass automatic answering mechanisms like voicemails and IVR's, optimizing call centers' performance
a feature of an IVR system that allows a caller to choose to be called back rather than wait on hold in the phone queue
This is is the process of collecting, analyzing, and recording data on telephone calls
CallBoost+
(Using the CallBoost+ phone system)
$60
Per month, per user, billed quarterly*
Please see Callboost package for details
You can change your outgoing caller ID manually.
With Call Whisper, you can pass messages along to your reps virtually without your prospects hearing.
With Call Barge functionality, you can jump directly into a reps' call without initiating a 3 way conference.
CRM integration connects each application with your CRM platform so data can flow to, from, or between them.
Monitor and improve business productivity by using the advanced call analytics, which provides data on calls in real-time and visual dashboards.
ICR software is a call center technology that captures and places incoming phone calls into a sorting queue and then routes each one to the appropriate group or individual agent
Unlimited call recordings are a powerful feature that ensures all of your calls are safely stored in your account for legal, training, or support purposes.
Video conferencing is live, visual connection between two or more remote parties over the internet that simulates a face-to-face meeting
MMS stands for Multimedia Messaging Service. It was built using the same technology as SMS to allow SMS users to send multimedia content.
You will recieve a dedicated support agent that will be availible to you around the clock, whenever you need.
You have the possibilty of owning international phone numbers which will be tailored to your needs.
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